FAQ

Why choose Araucaria Hotel & Spa for a stay in La Plagne?

Located at the foot of the slopes in Plagne Centre, Araucaria Hotel & Spa is a 4-star hotel ideal for a mountain getaway as a couple, with family or with friends.

The hotel offers 84 rooms, a NUXE Spa with wellness area access included in your stay, a buffet restaurant, a bar, an on-site ski shop and children's play areas.

With direct access to the slopes of the La Plagne – Paradiski ski area, the hotel combines comfort, relaxation and the joy of skiing in a warm, friendly atmosphere.

NUXE massages and treatments are available at an additional cost and by appointment.

What are the hotel's and reception's opening hours?

The reception at Araucaria Hotel & Spa is open 24 hours a day, 7 days a week, during the hotel's operating season.

Our team is available to assist you throughout your stay.

For any questions, contact us on +33 (0)4 58 24 11 11 or by email at reservation@araucaria-hotel.com.

Where is Araucaria Hotel & Spa located?

Araucaria Hotel & Spa is located in Plagne Centre, in the heart of the La Plagne resort, in Savoie, France.

Address: 80 Montée de la Lovatière, 73210 La Plagne-Tarentaise, France.

The hotel enjoys a prime location right beside the slopes, with direct access to the ski runs of the La Plagne ski area.

What languages are spoken at reception?

Our reception team can welcome you and provide information in French, English and Russian.

The team is available to answer your questions and assist you throughout your stay.

Does the hotel offer Wi-Fi?

Yes, Araucaria Hotel & Spa provides free high-speed Wi-Fi, available in all guest rooms and public areas.

Are pets allowed?

Yes, pets are welcome free of charge at Araucaria Hotel & Spa, with no size or weight restrictions.

Pets remain the responsibility of their owners and are not permitted in the hotel's public areas.

Can I smoke or vape in the hotel?

No, Araucaria Hotel & Spa is entirely smoke-free, including guest rooms, public areas and balconies. This also applies to vaping.

Failure to comply with this policy will result in a €150 penalty.

What payment methods are accepted?

Araucaria Hotel & Spa accepts Visa, Mastercard, American Express and Eurocard, as well as cash and paper holiday vouchers (chèques-vacances), subject to the applicable conditions.

Does the hotel accept French holiday vouchers (chèques-vacances)?

Yes, paper ANCV holiday vouchers are accepted on site only.

Digital holiday vouchers are not accepted. Holiday vouchers cannot be used to pay the deposit required when booking.

Is the hotel suitable for family stays?

Yes, Araucaria Hotel & Spa is particularly well suited to family holidays in La Plagne.

The hotel offers family rooms and connecting rooms accommodating up to 5 guests, a children's play area, a children's splash pool at the NUXE Spa, and direct access to the slopes.

Everything you need for a stay combining skiing, relaxation and activities for all ages.

Is the hotel accessible to guests with disabilities?

Yes, Araucaria Hotel & Spa provides facilities for guests with disabilities, including 3 specially adapted guest rooms.

However, some areas have accessibility limitations, particularly the swimming pool at the NUXE Spa.

To plan your stay and find out which facilities are accessible, please contact our team on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

How do I get to Araucaria Hotel & Spa by car?

Araucaria Hotel & Spa is located at:

80 Montée de la Lovatière, 73210 La Plagne-Tarentaise, France.

The hotel is in Plagne Centre, in the heart of the La Plagne resort.

To plan your journey, visit our Access & Contact page.

Where can I park during my stay?

Araucaria Hotel & Spa has a private covered car park with a maximum vehicle height of 1.90 m, available by reservation for €15 per day, per vehicle.

To reserve a space, contact reception on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

If our car park is full, other parking options are available in Plagne Centre.

The Le Boulevard covered car park offers paid parking, with advance booking subject to availability. Outdoor car parks can also be found in Plagne Centre, including some free parking spaces.

For locations, rates and parking conditions, consult the official La Plagne parking guide.

Does the car park have electric vehicle charging points?

No, the Araucaria Hotel & Spa car park does not currently have electric vehicle charging points.

Please check the charging options available in the La Plagne resort.

How can I reach the hotel by public transport?

Araucaria Hotel & Spa can be reached by train, bus or plane, with an onward connection to Plagne Centre.

By train: The nearest railway station is Aime-La Plagne, approximately 20 km from the hotel. From the station, you can travel to the resort by bus or taxi.

By bus: Paid shuttle services run between the valley and La Plagne. You can check timetables and book your journey on the Cars Région Savoie website.

By plane: The nearest airports are Chambéry (approximately 119 km), Lyon Saint-Exupéry (approximately 196 km) and Geneva-Cointrin (approximately 198 km).

Connections are also offered by Altibus.

To organise your arrival, visit our Access & Contact page.

Does the hotel provide transfers from railway stations and airports?

Araucaria Hotel & Spa does not operate its own private transfer service.

However, our team can help you book a taxi for your journey from a railway station or airport.

For assistance, contact reception on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

Are there free shuttles for getting around La Plagne?

Yes, the resort operates free inter-resort shuttle buses to make travelling between the different areas of La Plagne easier.

Routes and timetables may vary depending on the time of year.

Find the latest information on the official La Plagne website.

What time can I check in?

Check-in is available from 4:00 pm.

If you arrive earlier, you can leave your luggage in our luggage storage area and enjoy the hotel's available facilities while waiting for your room.

A shower is also available in the NUXE Spa area if you would like to freshen up before check-in.

Free Wi-Fi, as well as tea and coffee, are also available.

Can I arrive late in the evening or during the night?

Yes, reception is open 24 hours a day during the hotel's operating season.

If you are planning a late arrival, we recommend informing our team on +33 (0)4 58 24 11 11 so we can prepare for your arrival.

What time must I check out?

Check-out must be completed before 11:00 am.

After checking out, you can leave your luggage in our luggage storage area and enjoy your last day in La Plagne.

Can I request early check-in?

Yes, early check-in may be available on request, subject to availability, your desired arrival time and the period of your stay.

Conditions and any additional charges vary depending on these factors.

To make a request, contact our team on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

Can I request late check-out?

Yes, late check-out may be available for an additional charge, on request and subject to availability, your desired departure time and the period of your stay.

Our team will let you know the applicable additional charge based on your request.

To discuss your options, contact reception on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

Can I check out very early in the morning?

Yes, hotel reception is open 24 hours a day, so you can check out even if you need to leave very early.

However, we recommend informing reception the day before your departure to make the process easier and arrange anything you may need.

Can I take a shower before check-in or after check-out?

Yes, a shower is available in the NUXE Spa area so you can freshen up before check-in or after check-out.

This means you can make the most of your first or last day in La Plagne, even if your room is not yet available or you have already checked out.

Please ask reception for details on how to use this facility.

What room categories does Araucaria Hotel & Spa offer?

Araucaria Hotel & Spa has 84 rooms, including 3 rooms adapted for guests with disabilities.

We offer several categories: Single Room, Classic Room, Superior Room, Superior Room for 2 Adults and 1 Child, Family Room and Connecting Rooms.

Explore all our room categories on our Rooms page.

What are the sizes of the different room categories?

Room sizes and capacities vary depending on the category.

Single Rooms measure 17 m² and accommodate 1 guest, while Classic Rooms also measure 17 m² and accommodate 2 guests.

Superior Rooms offer 24 m² for 2 guests, while Superior Rooms for 2 adults and 1 child provide 24 m² and accommodate 3 guests.

For families, Family Rooms offer 34 m² and can accommodate up to 5 guests, while Connecting Rooms provide 41 m² and can also accommodate up to 5 guests.

For more details about each room category, visit our Rooms page.

What amenities are available in the rooms?

Rooms at Araucaria Hotel & Spa offer a range of amenities for your comfort.

Depending on the room category booked, amenities may include free high-speed Wi-Fi, a TV with free on-demand films, comfortable bedding (a double bed or twin beds, depending on the category), a desk, a safe with a personal code, a Nespresso machine, a kettle with tea and coffee, NUXE toiletries, a hairdryer, a bathroom with a bathtub or shower, bathrobes and slippers, a private balcony, a hi-fi system and storage for your belongings.

Not all amenities are available in every room category.

For details of the amenities in your room, visit our Rooms page or contact reception.

Does the hotel have rooms adapted for guests with disabilities?

Yes, Araucaria Hotel & Spa offers 3 rooms adapted for guests with disabilities.

These rooms are specially designed to ensure a comfortable stay and feature a bathroom equipped with a shower for easier access and use, as well as a telephone allowing guests to quickly contact reception if assistance is needed.

To help us prepare for your stay and accommodate your needs, we recommend contacting our reservations team at +33 (0)4 58 24 11 11 or reservation@araucaria-hotel.com.

Can I book a room with twin beds?

Yes, several room categories have beds that can be arranged as one double bed or two separate beds.

Please specify your preference when booking so our team can prepare your room accordingly.

Does the hotel offer family rooms?

Yes, Araucaria Hotel & Spa offers 34 m² family rooms accommodating up to 5 guests.

They feature a double bed or two separate beds, a set of bunk beds in an alcove and a convertible armchair.

These rooms are ideal for a family stay in La Plagne.

Does the hotel offer connecting rooms?

Yes, we offer 41 m² connecting rooms accommodating up to 5 guests.

They allow families to enjoy two connected spaces with added comfort and privacy.

For availability, contact reservation@araucaria-hotel.com.

Are baby cots provided free of charge?

Yes, Araucaria Hotel & Spa provides baby cots free of charge for children up to and including 3 years old.

We recommend requesting a cot when booking so our team can prepare your room before you arrive.

Do all rooms have a balcony?

All room categories include rooms with a private balcony. However, within the same category, some rooms have a balcony, while others do not.

If you would like to stay in a room with a balcony, we kindly invite you to mention this when making your reservation. We will do our best to accommodate your request, subject to availability.

Can I book a room with a view of the slopes?

Yes, it is possible to book a room with a guaranteed view of the La Plagne slopes.

To request this, please contact our team at reservation@araucaria-hotel.com when booking.

This option depends on the room category and availability.

Can I request a specific room?

Yes, you can tell us your preferences when booking, such as a room with a balcony, twin beds, a view of the slopes, a particular location or any other special request.

Our team will do its best to accommodate your wishes, subject to room features and availability.

Do the rooms have a safe?

Yes, all rooms have a safe secured with a personal code.

We recommend storing your valuables in it whenever you leave your room.

Are rooms cleaned during the stay?

Yes, room cleaning takes place between 9:00 am and 5:00 pm.

If you would like your room to be cleaned at a particular time, please let reception know.

Does the hotel have a spa?

Yes, Araucaria Hotel & Spa is home to a NUXE Spa featuring several facilities dedicated to relaxation and well-being.

After a day on the slopes, enjoy our swimming pool, hammam, sauna, ice grotto and various relaxation areas.

NUXE massages and treatments are also available at an additional cost and by appointment.

Is access to the NUXE Spa included in the room rate?

Yes, access to the wellness area is included for all hotel guests, from 10:00 am to 8:00 pm.

You can freely enjoy the heated swimming pool, hammam, sauna, ice grotto, sensory shower, Kneipp circuit and relaxation areas.

However, NUXE massages and treatments are not included in the room rate. They are available at an additional cost and by appointment only.

To book a treatment, contact our team at spa@araucaria-hotel.com.

What are the NUXE Spa's opening hours?

The NUXE Spa is open every day from 10:00 am to 8:00 pm, during the hotel's operating season.

Hotel guests have free access to the wellness area during these hours.

NUXE massages and treatments are available at an additional cost and by appointment, from 10:00 am to 8:00 pm.

What facilities are available at the spa?

The Araucaria NUXE Spa features a swimming pool heated to 28°C, a hammam, a sauna, an ice grotto, a sensory shower, a Kneipp circuit, a children's splash pool, a relaxation area and herbal tea lounge, treatment and massage rooms, and a NUXE products boutique.

Access to the wellness area is included in the stay for hotel guests. NUXE massages and treatments are available at an additional cost and by appointment.

Do I need to book to use the spa?

For hotel guests, access to the wellness area is included and does not require a reservation, during opening hours from 10:00 am to 8:00 pm.

However, NUXE massages and treatments are available at an additional cost and must be booked in advance to ensure our therapists are available.

To book a treatment, contact spa@araucaria-hotel.com.

Can I use the NUXE Spa without staying at the hotel?

The NUXE Spa is open to non-resident guests only when they book a treatment.

For each treatment booking of at least 45 minutes per person, one hour of access to the wellness area is complimentary.

Guests not staying at the hotel cannot access the wellness area on its own without booking a treatment.

To arrange your visit, contact our team at spa@araucaria-hotel.com.

Does the wellness area have a swimming pool?

Yes, the NUXE Spa has a swimming pool heated to 28°C, perfect for unwinding after a day on the slopes.

It also features a splash pool specially designed for children.

Access to these facilities is included in the stay for hotel guests.

Are children allowed in the NUXE Spa?

Yes, children may access the NUXE Spa from 10:00 am to 8:00 pm, during the same hours as adults, provided they are accompanied by an adult.

The wellness area includes a children's splash pool specially designed for younger guests.

Do you offer massages and treatments for children?

Yes, our spa offers TOOFRUIT organic treatments for children aged 6 to 12.

These treatments are specially designed to introduce younger guests to relaxation in an age-appropriate way.

Treatments are available at an additional cost and by appointment.

You can view our treatment menu or contact spa@araucaria-hotel.com.

Is the NUXE Spa accessible to guests with disabilities?

The NUXE Spa is not fully accessible to guests with disabilities.

In particular, the swimming pool is not accessible to guests with disabilities.

For information about access to other facilities and treatments, please contact our team at spa@araucaria-hotel.com.

Can I book a couples' massage?

Yes, the NUXE Spa offers individual and couples' massages and treatments, at an additional cost and by appointment.

For available treatments, prices and appointment times, visit our NUXE Spa page or contact spa@araucaria-hotel.com.

What should I wear to the spa?

We recommend bringing suitable swimwear for the wellness area.

For hygiene reasons, short swimming trunks are recommended.

Can I buy NUXE products at the hotel?

Yes, the NUXE Spa has a boutique offering a selection of NUXE products.

You can find beauty and wellness products to extend your spa experience at home.

What time is breakfast served?

The breakfast buffet is served every morning from 7:00 am to 10:00 am in the restaurant.

You can also enjoy breakfast in your room until 11:00 am, for an additional €3 per person.

What does the breakfast buffet include?

Our breakfast buffet offers a varied selection of sweet and savoury items, including fresh fruit, pastries and hot dishes.

Everything you need to fuel up before a day on the slopes of La Plagne!

Can I have breakfast in my room?

Yes, room-service breakfast is available until 11:00 am, for an additional €3 per person.

To order breakfast, you can contact our team using the telephone in your room.

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Does the hotel have a restaurant?

Yes, Araucaria Hotel & Spa has a restaurant serving a large dinner buffet.

Several themed stations offer a selection of dishes, from delicious prepared meals to pizzas, not forgetting desserts.

What are the restaurant's dinner service times?

The restaurant offers its dinner buffet in two sittings: the first at 6:45 pm and the second at 8:15 pm.

We recommend booking your table in advance to secure your place.

For more information, visit our Restaurant & Bar page.

How much does the dinner buffet cost?

The restaurant at Araucaria Hotel & Spa offers an all-you-can-eat dinner buffet for €44 per adult and €22 per child aged 4 to 12 inclusive.

Dinner is served in two sittings, at 6:45 pm and 8:15 pm.

To book your table, please contact reception.

Does the hotel offer half-board?

Yes, Araucaria Hotel & Spa offers a half-board option including breakfast and buffet dinner.

Drinks at dinner are not included in this package.

View our special stay offers for rates and availability.

Can I eat at the hotel outside restaurant opening hours?

Yes, Araucaria Hotel & Spa offers light meals from 3:00 pm to midnight, at the hotel bar.

Enjoy a tasty break in a relaxed, friendly atmosphere after a day on the slopes.

For details of what's available, visit our Restaurant & Bar page or ask our team.

Does the hotel have a bar?

Yes, Araucaria has a spacious bar at the heart of its lobby, with views of the slopes of La Plagne.

Enjoy cocktails and a range of drinks in a friendly atmosphere, perfect for relaxing after skiing.

Musical entertainment and live concerts may also be organised.

What are the bar's opening hours?

The Araucaria bar is open every day from 3:00 pm to midnight, during the winter season.

Enjoy our selection of drinks and cocktails, as well as our light dining menu.

Are the restaurant and bar open to non-resident guests?

Yes, Araucaria's restaurant and bar are open to non-resident guests, even if they are not staying at the hotel.

You can enjoy the dinner buffet, have a cocktail or spend a relaxing moment at the bar.

For the restaurant, we recommend booking your table in advance.

Can you accommodate food intolerances or special dietary requirements?

Yes, our buffet restaurant offers at least one hot vegan and gluten-free dish every evening.

If you follow a special diet or have food allergies or intolerances, please inform our team before your stay.

Our team can provide information about ingredients, preparation methods and suitable options, but cannot guarantee the absence of traces of allergens.

How can I access the La Plagne and Paradiski ski areas from the hotel?

Araucaria Hotel & Spa is located right beside the slopes in Plagne Centre, with direct access to the ski runs of the La Plagne ski area.

You can head straight onto the slopes with your skis on, without needing a car or shuttle bus.

The La Plagne ski area is connected to Les Arcs and Peisey-Vallandry, forming the extensive Paradiski area, accessible with the appropriate lift pass.

Can I buy ski lift passes at the hotel?

Yes, you can buy your ski lift passes directly from hotel reception.

We offer passes for the La Plagne and Paradiski ski areas.

For more information, visit our Ski & Activities page.

Can I rent or buy ski equipment at the hotel?

Yes, Araucaria Hotel & Spa has its own ski shop, located inside the hotel.

You can rent or purchase ski and snowboard equipment, along with helmets, clothing and various winter sports accessories.

Our team can advise you and help you choose equipment suited to your level.

You can also book your ski equipment online.

What are the ski shop's opening hours?

The ski shop is open every day from 8:30 am to 6:00 pm, during the winter season.

Our team is on hand to offer advice, prepare your equipment and help you select the right gear.

What services does the ski shop offer?

In addition to equipment rental and sales, the Araucaria ski shop offers maintenance services, including ski edge sharpening, waxing, equipment adjustment and minor repairs.

The shop also sells winter sports clothing and accessories.

Can I reserve ski equipment before I arrive?

Yes, we recommend booking your equipment online before your stay.

Our booking platform allows you to select the equipment you need and benefit from exclusive discounts.

Find all the information on our Ski & Activities page.

Does the hotel have a ski storage room?

Yes, Araucaria Hotel & Spa has a ski room with a small number of private lockers, available in limited quantities.

These lockers can be used to store your ski equipment during your stay, subject to availability.

Are the ski lockers fitted with heated boot dryers?

No, the ski room lockers are not equipped with heated boot dryers.

The hotel offers a limited number of private lockers for equipment storage, subject to availability.

Can I book ski lessons through the hotel?

An École du Ski Français (ESF) representative is available very close to Araucaria's ski room.

This service operates every day from 6:30 pm to 7:30 pm, during the winter season.

You can also find information about lessons and bookings on the ESF website.

What is the difference between the La Plagne and Paradiski ski areas?

The La Plagne ski area offers approximately 225 km of pistes.

Paradiski, by comparison, offers 425 km of linked pistes, allowing you to ski between La Plagne, Les Arcs and Peisey-Vallandry.

You can choose your lift pass according to the areas you wish to explore.

When does the ski area open and close?

The La Plagne ski season generally runs from December to April.

The exact opening and closing dates of the ski lifts may vary depending on snow conditions and decisions made by the resort.

We recommend checking the official La Plagne website for up-to-date information.

What are the main facilities and services offered by the hotel?

Araucaria Hotel & Spa offers a wide range of facilities to help you make the most of your stay in La Plagne.

These include a NUXE Spa with a swimming pool, hammam, sauna, ice grotto and relaxation area; a buffet restaurant and bar; a ski shop for ski equipment rental and sales; a ski room with a limited number of private lockers; a children's area with arcade games, table football and a screening area; a private covered car park available by reservation; and flexible seminar rooms.

Luggage storage, an external laundry service and free Wi-Fi are also available.

Access to the wellness area is included in your stay, while NUXE massages and treatments are available at an additional cost and by appointment.

Does the hotel offer luggage storage?

Yes, Araucaria Hotel & Spa provides free luggage storage for guests before check-in or after check-out.

You can enjoy your first or last day in La Plagne without having to carry your luggage around.

Simply ask our reception team to use this service.

Does the hotel offer a laundry service?

Yes, Araucaria Hotel & Spa offers a laundry service provided by an external company.

For details of the arrangements, turnaround times and prices, please contact reception.

Does the hotel offer a babysitting service?

For childcare or babysitting requests during your stay in La Plagne, please contact our reception team.

They can advise you on childcare options that may be available in the resort.

Does the hotel have a gym?

No, Araucaria Hotel & Spa does not have a gym.

However, you can enjoy our NUXE Spa, with a heated swimming pool, sauna, hammam and several relaxation areas.

Access to the wellness area is included in your stay, while NUXE massages and treatments are available at an additional cost and by appointment.

Can I request special services during my stay?

Yes, our reception team is available to discuss special requests before or during your stay.

You can contact us about specific room requirements, early check-in, late check-out, taxi bookings or information about activities in La Plagne.

Some services may be subject to availability or additional charges.

For any request, contact us on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

Does the hotel offer a concierge service?

Our reception team is available to advise you and help you organise your stay in La Plagne.

They can provide information on activities, transport, taxis and services available in the resort.

For any special request, contact us on +33 (0)4 58 24 11 11 or at reservation@araucaria-hotel.com.

What facilities and activities are available for children?

The hotel has a children's area offering activities such as arcade games, table football, a cartoon screening area, giant colouring sheets and entertainment according to the hotel's programme.

The NUXE Spa also has a children's splash pool and offers TOOFRUIT treatments for children aged 6 to 12, at an additional cost and by appointment.

What supermarkets and grocery shops are near the hotel?

Several supermarkets and food shops are located in Plagne Centre, close to Araucaria Hotel & Spa.

These include Sherpa Supermarché La Plagne, located in the Galerie des Écrins in Plagne Centre, selling food, bread and everyday essentials, as well as SPAR Plagne Centre, located in the Le Mercure building, close to the slopes.

Opening hours may vary depending on the season. We recommend checking the shops' details before your visit.

What activities can I enjoy in La Plagne in winter?

La Plagne offers plenty of winter activities beyond skiing and snowboarding.

Options include snowshoeing, bobsleigh on the Olympic track, dog-sledding excursions, ice climbing, and other snow sports and experiences available across the resort's villages.

Our team can guide you towards activities available during your stay.

You can also visit our Discover La Plagne page.

What can I do at the hotel when the weather is bad?

Even when weather conditions make skiing impossible, Araucaria Hotel & Spa offers several ways to enjoy your day.

You can unwind at our NUXE Spa, spend time at the bar or enjoy family time in our children's games area.

NUXE massages and treatments are also available at an additional cost and by appointment.

Can I explore other ski resorts from La Plagne?

Yes, the Paradiski ski area connects La Plagne, Les Arcs and Peisey-Vallandry via its network of slopes and ski lifts, including the Vanoise Express.

To access the whole ski area, make sure you choose the appropriate ski pass.

Does La Plagne offer activities for children?

Yes, La Plagne is particularly family-friendly and holds the Famille Plus label.

Beyond skiing, the resort offers various seasonal activities, including sledging, discovering the mountains and other child-friendly activities.

To explore activities available during your stay, visit the official La Plagne website.

What can I do in La Plagne in summer?

In summer, La Plagne offers many ways to enjoy the mountains, including hiking, mountain biking and cycling, rafting and canyoning, paragliding, and exploring the villages and scenery of the Tarentaise valley.

Activities are available depending on the season and weather conditions.

Where can I find information about events and activities in La Plagne?

For events, entertainment, activities and practical resort information, please visit the official La Plagne website.

Our reception team can also advise you during your stay.

Does the hotel have seminar rooms?

Yes, Araucaria Hotel & Spa offers 3 flexible seminar rooms with a combined area of 173 m².

These spaces enjoy natural daylight and access to an outdoor terrace.

They can be arranged in different layouts: theatre, classroom or U-shape.

Discover our meeting spaces on our Business & Seminars page.

How many people can the seminar rooms accommodate?

The seminar facilities at Araucaria Hotel & Spa can accommodate up to 150 people, depending on the room layout and configuration.

Several layouts are possible, including theatre, classroom and U-shape.

For exact capacities based on your requirements, contact our team at commercial@araucaria-hotel.com.

What equipment is available in the seminar rooms?

Our meeting rooms offer a projector and screen, sound system and microphones, flipchart and writing materials, unlimited coffee and tea, and refreshment breaks.

Our team can also assist with organising meals and group activities.

Are the hotel's rooms suitable for remote working?

Yes, Araucaria Hotel & Spa welcomes guests who wish to work remotely during their stay in La Plagne.

Rooms have free high-speed Wi-Fi, and some categories include a desk.

To find out which room categories offer a workspace suited to your needs, visit our Rooms page or contact our team.

Do you offer special rates for groups?

For group stays, seminars, business events or bookings of several rooms, our sales team can review your requirements and propose a tailored offer.

Rates depend in particular on the number of participants, dates of the stay, number of rooms and services required.

For a personalised proposal, contact commercial@araucaria-hotel.com.

Can group activities be organised during a seminar?

Yes, our team can help arrange activities in La Plagne, such as skiing, snowboarding, snowshoeing, bobsleigh, dog sledding and biathlon, as well as other mountain experiences.

These activities can complement your seminar programme depending on your objectives and provider availability.

How can I request a quote for a seminar?

To organise a seminar or corporate event, contact our team on +33 (0)4 58 24 11 11 or by email at commercial@araucaria-hotel.com.

You can also complete the enquiry form on our Business & Seminars page.

How can I book a room at Araucaria Hotel & Spa?

You can book directly on our official website by selecting your dates and preferred room category.

You can also contact our reservations team on +33 (0)4 58 24 11 11 or by email at reservation@araucaria-hotel.com.

What are the benefits of booking directly through the hotel's official website?

When you book through our official website, you can enjoy exclusive offers and promotions available when booking direct.

You may be eligible for a 10% discount with the code ARAUCARIA, subject to the terms of the current offer.

Our team is also available to answer your questions and assist you with your booking.

Can I use a promotional code when booking?

Yes, when booking directly on our official website, you can enjoy a 10% discount with the promotional code ARAUCARIA, subject to the terms of the current offer.

Please note: this discount cannot be combined with other hotel offers or promotions.

What types of offers does the hotel provide?

Araucaria Hotel & Spa offers several stay packages, including the Room & Breakfast Offer, covering accommodation and breakfast; the Half-Board Offer, including breakfast and dinner buffets (excluding drinks); the NUXE Spa Offer, including breakfast and one 45-minute NUXE treatment for one of the two guests; and the Best Rate Guarantee, allowing you to explore the rates available when booking.

Whatever package you choose, access to the wellness area is included in your stay, while NUXE massages and treatments are available at an additional cost and by appointment, unless a treatment is expressly included in your offer.

View our stay offers for availability.

Is breakfast included in the room rate?

Whether breakfast is included depends on the package selected when booking.

Araucaria offers Room & Breakfast and Half-Board packages, both of which include breakfast.

If you have booked a room without breakfast, you can add this service.

Breakfast costs €23 per adult and €13 per child aged 4 to 12 inclusive.

An additional €3 per person applies to breakfast served in your room.

How much is the tourist tax?

The tourist tax at Araucaria Hotel & Spa is currently €2.75 per person, per night.

It applies in accordance with current regulations, including exemptions for guests under 18.

The total tourist tax depends on the length of your stay and the number of guests to whom it applies.

Is a deposit required when booking?

Yes, a deposit of 50% of the total cost of the stay is required when booking.

This deposit secures your reservation at Araucaria Hotel & Spa.

What are the cancellation and refund conditions?

The cancellation and modification conditions depend on the rate selected at the time of booking.

With the Flexible Rate – 30 days before arrival, a deposit of 50% of the total stay amount is required at the time of booking via a secure payment link sent by email. Free cancellation is available until 2:00 pm (French local time), thirty days before arrival. In the event of late cancellation or modification, no-show or early departure, the full amount of the stay will be charged.

The Non-Refundable Rate requires full prepayment at the time of booking. Once the reservation has been made, it cannot be modified or cancelled, and the amount paid is non-refundable, including in the event of a change of dates or no-show.

If you made your reservation through a third-party provider (travel agency, booking platform, etc.), please contact them directly for any modification or cancellation requests.

For any further information, please contact the hotel.

Can I change my booking?

For any booking changes, including your stay dates, number of guests or room category, please contact our reservations team.

Changes are reviewed subject to availability and the rate conditions of your reservation.

Contact: reservation@araucaria-hotel.com

Does the hotel offer gift vouchers?

Yes, Araucaria Hotel & Spa offers gift vouchers, including wellness experiences at the NUXE Spa.

You can explore the available offers and purchase directly from our online gift shop.

Are group rates different from those on Booking.com or other booking platforms?

Group booking rates may differ from those displayed on booking platforms such as Booking.com or other partner websites.

A group booking may include several rooms, catering services, meeting rooms or specific activities.

For an offer suited to your needs, we recommend contacting our sales team directly, who can prepare a personalised quote.

Contact: commercial@araucaria-hotel.com